The Annoying Telemarketer
November 24, 2009
It’s important to be honest, but it’s also important to have the right attitude about your work, particularly if you have direct contact with potential customers.
While I was away on a trip, my wife answered the phone and was greeted by an overly cheerful voice, and the following conversation took place:
“Hello, can I speak to Mr. Rosenberg?”
“I’m sorry he’s not here. Can I take a message?”
“No, that’s okay – I’m just an annoying telemarketer.”
And the caller simply hung up. With all the telemarketers that call our home, my wife thought that was very funny and quite appropriate, but I wonder how his employer would have felt about that comment. With phone solicitors calling during dinner, on the weekend, and at other inconvenient times, people have a bad enough feeling about these callers without them adding fuel to the fire by admitting to people that they are annoying.
And how can you be effective, confident, and enthusiastic about your job if that’s the way you feel about the work you do?
If you don’t enjoy your job, than at least pretend you do. And if you can’t pretend convincingly, it may be a good idea to find another more compatible line of work.
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